For the last couple of years we having been delivering a workshop called Building Procedures with the SOP Toolkit to water treatment plant operators in a nearby province. The workshop has been well attended and the reviews indicate that the participants have been extremely satisfied with the contents and delivery of the course. That certainly [...]
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Is your documentation consistent?
September 12th, 2011 
Ron Johnson I was surfing through a client’s website today trying to re-familiarize myself with some content for an upcoming project. They have approached me about re-writing some web content, updating some articles, and writing some new material to support new products and marketing initiatives. It was interesting to see the differences in writing styles, conceptual approach, [...]
AWWOA running our workshop this week
April 14th, 2011 Ron Johnson 
This week the Alberta Water and Wastewater Operators Association is running workshops in Red Deer, AB. My associate Rick Hanson is teaching two of them: our one-day Building Procedures with the SOP Toolkit, and half-day workshops on Emergency Response Planning and Critical Task Analysis. We believe the SOP Toolkit workshop can be very helpful for [...]
A Taste of “Building Procedures with the SOP Toolkit”
January 31st, 2010 Ron Johnson Here is an excerpt from the intro to “Building Procedures with the SOP Toolkit”, soon to be available as an ebook… A wise old philosopher said “The only constant is change” and this has never been more true than in the water and wastewater treatment industry. Even if we only look back twenty years we [...]
Presenting at the SWWA Conference
November 2nd, 2009 Ron Johnson Yes, I know it’s short notice, but I hope we will get a chance to meet you at the Saskatchewan Water and Wastewater Association conference on November 3 to 6 in Saskatoon. We don’t have a trade show booth this time around but we will certainly be there, mingling and trying to learn more about [...]