Archive for the ‘Uncategorized’ Category

Finding Paths to Success in Documentation Projects

I haven’t found a “perfect path” to making a project work, but I have learned that some creativity and flexibility goes a long way toward finding a “successful path” to completion of a project.

Revisiting the SOP Toolkit

Standard operating procedures, or SOPs, are a key tool in standardizing your organization. Progressive organizations see the value of standardizing work processes, but they don’t always have the in-house expertise needed to create quality documentation. Download The SOP Toolkit and learn what is involved in developing high quality procedures, manuals and training materials.

Lessons Learned on the VAULT Project – Part 2

Project management is a big part of any project. During the VAULT Project I learned some valuable lessons about a couple of key areas: the importance of team building and how to break down barriers to communication and buy-in.

Lessons Learned on the VAULT Project – Part 1

Probably one of the most significant challenges on this project has been project management. Every project I have led requires some project management expertise, but the magnitude and breadth of this one stood out.

Status Update

I am happy to report that the VAULT Project continues to go well. Our team of technical writers has completed most of the manuals, training modules, presentations, tests and answer keys needed for the project. Other documents are well on their way. With the construction site poised for an extended shutdown to complete the infrastructure, […]