Archive for the ‘Writing Project Management’ Category

Upgrading Documents in a Slower Economy – It just makes good sense.

In the current conditions it may seem counter-intuitive to spend money on maintaining resources such as procedures, training materials and other documentation. But anyone who has managed through slow periods knows differently.

Technical Writer meets Client – Exploring Expectations

It’s my belief that projects that get off to a good start usually end well too. Establishing a strong foundation of expectations that are understood, shared and agreed on is one of the keys ensuring a successful beginning.

Hello…? Technical Writer ≠ Administrative Assistant

A large company had posted a job board advertisement for an “Administrative Assistant (Technical Writer)”. I read that and alarm bells started going off in my head. That is just SO wrong.

Raise the Standard?

Developing standards is important, and as technical writers we need the client to “buy-in” to their importance. That’s the first step. After that the challenge is to get everyone on-board to comply with those standards.

Revisiting the SOP Toolkit

Standard operating procedures, or SOPs, are a key tool in standardizing your organization. Progressive organizations see the value of standardizing work processes, but they don’t always have the in-house expertise needed to create quality documentation. Download The SOP Toolkit and learn what is involved in developing high quality procedures, manuals and training materials.