Archive for May, 2015

Raise the Standard?

Developing standards is important, and as technical writers we need the client to “buy-in” to their importance. That’s the first step. After that the challenge is to get everyone on-board to comply with those standards.

Revisiting the SOP Toolkit

Standard operating procedures, or SOPs, are a key tool in standardizing your organization. Progressive organizations see the value of standardizing work processes, but they don’t always have the in-house expertise needed to create quality documentation. Download The SOP Toolkit and learn what is involved in developing high quality procedures, manuals and training materials.

Ten Things Technical Writers Wish Their Clients Knew about Technical Writing

As you might expect, technical writing is not just about writing. A technical writer may wear many hats. But clients typically don’t understand what a technical writer does. Here are 10 things that technical writers wish their clients understood about technical writing.