My name is Ron Johnson. I design, write and edit user manuals, training materials, help systems, articles, marketing materials, web content and more.

I have been writing professionally since the mid-1980s and for the last six years I've made my living at it by delivering well designed, accurate, accessible and high quality technical writing to clients throughout Canada and the United States. I can design and write your manuals from scratch, or I can take your existing documentation--content written by your engineers, translated materials, or technical data--and turn it into clear, useable documentation in whatever format you need.

"...But we need someone who really understands the technology..."

I'm also a techie... an electronics engineering technologist and journeyman instrumentation tech with more than 30 years of experience in industry and business.

...and I'm a college instructor. I have more than 10 years experience as an instructor in two different technical colleges. I have also developed training materials for several other colleges, organizations and industry.

The bottom line?

Well designed and written manuals contribute to the useability of your products, reduce calls to your support line and enhance customer satisfaction overall. Professional manuals make your products--and you--look professional. That means lower costs, increased sales and higher profits for you and your company.

When you contract with me you get the benefits of my...

• knowledge...of electronics, instrumentation, industrial data commmunications hardware and software.
• experience...30 years in the field, the classroom and in front of the computer.
• skills...with writing, document design, word processing, graphics creation, desktop publishing, help authoring and more.
• commitment...to deliver quality results, on time, on budget.

Check out my resume. If I'm not already up to speed on your technology, I will be. I take pains to understand how your product works, how it is used and the technology behind it. And I have an electronics/computer facility where I set up your hardware and software and test it thoroughly.